Tanı Pazarlama ve İletişim Hizmetleri A.Ş. User Privacy Notice

As Tanı Pazarlama ve İletişim Hizmetleri Anonim Şirketi (“Company”), we display maximum sensitivity for the security of your personal data. With this awareness, as the Company, we attach great importance to the processing and preservation of all kinds of personal data belonging to all individuals associated with the Company, including those benefiting from our products and services, in accordance with the provisions of the Law on the Protection of Personal Data numbered 6698 (“Law”). With the full understanding of this responsibility, as the Data Controller, we process your personal data as specified below and within the limits anticipated by legislation.

1. Collecting, Processing and Processing Purposes of Personal Data

Your personal data may be collected orally, by writing or from electronic environments with automatic or non-automatic methods; via offices, branches, dealers, call center, website, social media channels, mobile applications and similar means of our Company and merchants depending on the service, product or commercial activity provided by our Company.

Your personal data may be processed by creating and updating as long as you benefit from our Company's products and services such as Paro Program and Chippin Platform. Current merchants of the programs can be found at www.paro.com.tr and www.chippin.com.

Additionally, your personal data may be processed when you use our call center or website with the intention of using the Company's services, when you visit our Company or our website, and when you attend trainings, seminars or events organized by our Company.

Collected personal data are processed for the purposes of ensuring that the necessary work is carried out by our business units to make you benefit from the products and services offered by our company, recommending you the products and services (which are customized according to your likes, usage habits and needs) offered by our Company, presenting you special advertisements, campaigns and other benefits based on the analysis by our Company and/or merchants/brands which are members of customer satisfaction programs, sending commercial electronic messages in line with your consent preferences, delivering mails, carrying out survey and telesales applications, reporting and evaluating your shopping data, making statistical analysis, ensuring the legal and commercial security of our Company and those who have a business relationship with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and control of the locations of the Company, evaluation processes of the business partners/customers/supplier (authorized persons or employees), legal compliance process, financial jobs etc.), determining and implementing our Company's commercial and business strategies, and ensuring the execution of our Company's human resources policies in accordance with the conditions and purposes for personal data processing set forth under Articles 5 and 6 of the Law.

2. Recipients of Personal Data and Purposes for Transferring Such Data

Collected personal data may be transferred to our merchants, business partners, suppliers, Koç Group companies, shareholders, legally authorized public institutions and authorized private persons for the purposes of ensuring that the necessary work is carried out by our business units to make you benefit from the products and services offered by our company, recommending you the products and services (which are customized according to your likes, usage habits and needs) offered by our Company, presenting you special advertisements, campaigns and other benefits based on the analysis by our Company and/or merchants/brands which are members of customer satisfaction programs, sending commercial electronic messages in line with your consent preferences, delivering mails, carrying out survey and telesales applications, reporting and evaluating your shopping data, making statistical analysis, ensuring the legal and commercial security of our Company and those who have a business relationship with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and control of the locations of the Company, evaluation processes of the business partners/customers/supplier (authorized persons or employees), legal compliance process, financial jobs etc.), determining and implementing our Company's commercial and business strategies, and ensuring the execution of our Company's human resources policies in accordance with the conditions for personal data transferring set forth under Articles 8 and 9 of the Law.

3. Method and Legal Reason for Collecting Personal Data

Your personal data is collected orally, by writing or from electronic environments for the purpose of providing the products and services offered by the Company in line with the above-mentioned purposes, and fulfilling our Company's contractual and legal obligations in this context completely and correctly. Collected personal data based on this legal reason can be processed and transferred for the purposes specified in the articles (1) and (2) of this policy in accordance with the conditions and purposes for personal data processing set forth under Articles 5 and 6 of the Law.

4. Data Subject’s Rights as Envisaged Under Article 11 of the Law

As data subjects, if you submit your requests regarding your rights to our Company with the methods set out below in this Privacy Policy, our Company will conclude the request free of charge within thirty days at the latest, depending on the feature of the request. However, if a fee is envisaged by the Personal Data Protection Board, the fee determined by our Company will be charged. As personal data subjects, you are entitled to the following rights under Article 11 of the Law:

  • To learn whether your personal data are being processed,
  • To request information, if your personal data have been processed,
  • To learn the purpose of the processing of your personal data and whether data are being used in compliance with such purpose;
  • To learn the third-parties to whom the data are transferred domestically or abroad,
  • To request rectification of the processed personal data which are processed incompletely or inaccurately,
  • To request erasure or destruction of your personal data under the conditions specified in the relevant legislation,
  • To request the processes of correction, erasure and destruction under the relevant legislation are notified to third persons to whom personal data is transferred.
  • To object to negative consequences to you that are concluded, as a result of analysis of the processed personal data through solely automatic systems,
  • To demand compensation for the damages that you have suffered as a result of an unlawful processing of your personal data.

Pursuant to the Article 13(1) of the Law, you can forward your request to exercise your rights mentioned above to our Company in writing or other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application in writing to our Company, pursuant to the Law. In this context, the channels to which you will submit your application in writing and procedures for the applications under the scope of Article 11 of the Law are explained below.

To use your rights mentioned above, you can forward the necessary information to identify you and other information requested and along your request, which includes your explanations regarding your right you would like to use from the rights stated in Article 11 of the Law by filling out the request form in the website https://www.tani.com.tr/content/pdf/BasvuruFormu_Tani-Pazarlama-ve-iletisim-Hizmetleri-A.S..pdf  and sending a signed copy of the form to the address of Ünalan Mah. Ayazma Cad. Çamlıca İş Merkezi A Blok K:3 Üsküdar, İstanbul with the documents that identify you by hand/with registered mail/via notary/via other methods specified in the Law or sending the form to the website tanipazarlama@tani.hs02.kep.tr with a secure electronic signature.